Tours Operations (Inbound) :
Location: Mumbai & Gurgaon
Interacting with Foreign Tour Operators over phone and email to answer their query and understand their requirements and design the tour itinerary accordingly.
Making quotations with detailed proposal. Working out the margin from the Foreign Tour Operators and thus make each booking a profit making element for the company.
Finding avenues of contracting rates with suppliers/vendors in liaison with the contracting team for the purpose of maximising profitability.
Supervising, monitoring and controlling the performance and quality of work assigned to you.
Maintaining close communications with other departments
Retaining overall responsibility and control for all delegated tasks.
Supervising the work of team members and monitor performance and quality of work.
Ensuring end to end care of guests.
Strategizing within the teams to deliver the best possible service and value to our partners and guests.